What is Pinstory?

Pinstory is a Black-Owned brand dedicated to transforming your enamel pin collection into an artistic and narrative display. Our frames, designed with love and creativity, not only showcase your pins but also tell your personal story.

What makes the Enchanted Embrace Collection unique?

The Enchanted Embrace Collection features specially crafted frames that combine aesthetic appeal with functionality. Each frame is designed to protect and present your enamel pins in a way that complements your personal style and the stories behind your collection.

How do I choose the right frame for my pins?

Consider the theme of your collection and the space where you'll display the frame. The "Heartstone" is perfect for a romantic or personal collection, while the "Compendium" suits a more classic or book-themed array. Measure your space and pin sizes to ensure a perfect fit.

Can the Compendium frame hold thicker pin collections?

Yes, the Compendium is designed to accommodate larger, bulkier pins and can be adjusted to fit a variety of sizes. Its book-like design allows for a flexible and secure display.

Is the Heartstone frame durable?

Absolutely. The Heartstone frame is crafted with a sturdy backing and high-quality velvet to ensure durability while keeping a soft, luxurious feel.

How do I care for my Pinstory frame?

Dust the frame with a soft, dry cloth. For the Compendium's glass cover, use a gentle glass cleaner. Avoid harsh chemicals on the velvet to maintain its color and texture.

Can I customize my frame?

Currently, all of our Collection frames come in standard designs. However, we love hearing your ideas for customization and may offer personalized options in the future.

Do you ship internationally?

Yes, we ship worldwide so you can enjoy our frames no matter where your story takes you. Please check our shipping policy for rates and delivery times.

What is your return policy?

We accept returns within 30 days product being received, provided the items are in their original condition. Please refer to our full return policy for more details. There are no returns for pre-orders as the money is used to produce the product 

How can I contact Pinstory for more questions?

Feel free to reach out to us through our contact form on the website or email us directly at info@yourpinstory.com. We're here to help with any questions or feedback you may have!

 

For Book Lovers

How can the Pinstory frames complement my bookshelf?

Our frames are designed to echo the charm of a well-curated bookshelf. The "Compendium," for instance, opens like a book and can nestle among your favorite novels, adding a visual story of your pins to your literary collection.

Do you have frames that match popular book sizes?

Yes, our frames are thoughtfully sized to align with common book dimensions, making them a perfect companion to your cherished hardcovers and paperbacks.

For Gift Seekers

What makes a Pinstory frame a thoughtful gift?

Each Pinstory frame is more than just a display; it's a personal space for someone to showcase their passions and memories. Gifting a frame shows consideration for their hobbies and the stories they hold dear.

 

For Fantasy and Anime Lovers

Are there frames that cater to fantasy and anime themes?

Indeed, our frames come in various designs that resonate with the fantastical and vibrant worlds of fantasy and anime. They are a creative way to display pins from favorite series, conventions, or fantasy realms.

For Convention Goers

How can I use Pinstory frames to showcase my convention pin collection?

Our frames are ideal for bringing the excitement of the convention floor to your home. Display your convention pins proudly in our frames to keep the spirit of your favorite events alive all year round.

What frame would you recommend for someone who frequents conventions?

The "Compendium" is highly recommended for its versatility and capacity, perfect for someone who collects pins from different events and series. It’s a great conversation starter and a showcase of their convention adventures.

For Collectors and Enthusiasts

Do you offer frames that can be customized for specific genres or interests?

While we currently offer a range of themed frames, we’re always expanding our collection and exploring customizable options. Stay tuned for updates, or reach out with specific requests!

How can I ensure my pins will fit in the frame?

We provide detailed dimensions for each frame, and for bulkier pin collections, our "Compendium" frame offers adjustable space. Just measure your pins and compare them to the size details listed on our product pages.

 

How Do I Get in Contact with Pinstory LLC,?

Make sure to send us an email at info@yourpinstory.com